We are committed to maintaining your privacy and processing your information in a safe and secure manner. The information we collect about you when you register on our website is used to process your orders and to provide a more personalised experience on our site.

How Do We Use the Information We Collect?
When you register we ask you to fill out a form that requests your name, address and e-mail address as well as some demographic information.

Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.

Your demographic information will be used for several security purposes: to ensure you are who you say you are and that you are legally entitled to use the credit/debit card numbers that you supply.

Our Use of Log Files
When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the pages our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.

Site Security
Our employees take your personal information very seriously. All employees must adhere to our security policies at all times. Access to customer personal information is limited to key management personnel and our customer services department. The information is ID and password protected and our Web security is reviewed on a monthly basis.

Correcting/Updating Your Personal Information
After registering at any of our M-Direct websites (cosmeticsandtoiletriesdirect.co.uk, stellardirect.co.uk, denbydirect.co.uk,lecreusetdirect.co.uk) you may correct/update your personal information by clicking on the 'Login' link at the top of any page, entering your username and password when prompted and clicking the 'Your Account' button followed by selecting the information you wish to view or edit. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our customer services group through the 'Contact Us' section.

Links To Other Sites
This Web site may contain links to other Web sites. Please note that when you click on one of these links, you may be leaving the cosmeticsandtoiletriesdirect.co.uk website and entering another. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Communication
From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a competition. Administrative e-mails will not contain promotional materials. If you choose to receive our Newsletters, they will contain promotional materials from M-Direct that we feel are relevent and you may be interested in.

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Supplementation
We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our customers receive their order and to lower costs associated with our programs.

Our Use of Cookies
Cookies are pieces of information that your browser stores on your computer's hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password. You may also not be able to use our shopping cart system.

Your Feedback is Always Welcome
We welcome your comments and questions about our privacy policy - or anything else you might want to talk about. To contact us click here.

You can reach us via email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or in writing at the address below.

This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

M-Direct Ltd
Unit 6
Kilda Place (off Arran Road)
North Muirton Ind Estate
Perth
PH1 3RL